Privacy Policy

Last updated: 29 August 2026

Agoa Waste Management Company Limited ("Agoa Waste", "we", "us" or "our") is committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website www.agoawastes.com or use our services, in accordance with the Nigeria Data Protection Act, 2023 (the "NDPA") and other applicable regulations issued by the Nigeria Data Protection Commission ("NDPC").

1. Who We Are (Data Controller)

Agoa Waste Management Company Limited is the data controller responsible for your personal data. You can reach us at:

Address: 124A, Ojuelegba Road, Surulere, Lagos, Nigeria.
Email: info@agoawastes.com
Phone: 07030426198

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity and contact data â€” such as your name, email address and phone number, provided when you complete our enquiry or registration forms.
Transaction data â€” details relating to payments and services you request from us.
Technical data â€” such as your IP address, browser type and pages visited, collected automatically when you use our website.
Correspondence â€” any information you provide when you contact us.

3. How We Collect Your Data

We collect personal data when you fill in a form on our website, register for our customer portal, make a payment, subscribe to communications, or otherwise correspond with us. Some technical data is collected automatically through cookies and similar technologies.

4. Lawful Basis for Processing

Under the NDPA, we process your personal data only where we have a lawful basis to do so, including: your consent; the performance of a contract with you; compliance with a legal obligation; or our legitimate interests in operating and improving our services, provided these are not overridden by your rights.

5. How We Use Your Data

To respond to your enquiries and provide the services you request.
To process payments and manage your account on our customer portal.
To communicate with you about your service, including service updates and support.
To operate, maintain, secure and improve our website and services.
To comply with our legal and regulatory obligations.

6. Disclosure of Your Data

We do not sell your personal data. We may share it with trusted third parties who process data on our behalf (for example payment processors and IT service providers), and with regulators or law enforcement where required by law. All such parties are required to keep your data secure and to use it only for the purposes we specify.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. While we take reasonable steps to safeguard your data, no method of transmission over the internet is completely secure.

8. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

9. Your Rights Under the NDPA

Subject to applicable law, you have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to, or request restriction of, our processing of your data.
Request the portability of your data.
Withdraw your consent at any time, where processing is based on consent.
Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, please contact us at info@agoawastes.com.

10. Cookies

Our website may use cookies and similar technologies to enable core functionality and to help us understand how the site is used. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

11. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@agoawastes.com or 07030426198.